Not resolved

They said that I would not have a early out cost, when I cancel direct tv they charged me 285$, when I called they said that they would take the cost off the bill, then they said that they did not say that and lost the tape that it was recorded on.When I stated direct tv I told them that I would not sign a contact and did not, why can they not keep there word , this has should up on my credit report.

This was just a way to get me back to direct tv.Now I have dish network and they do what they say, how can direct tv get by with this.

Monetary Loss: $285.


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Dehra Dun, Uttarakhand, India #363844

Direct Tv has always been terrific.The odd times I've hd a problem it was dealt with in a quick,friendly and professional manner.I switched to Direct Tv 12 yrs ago,having tried Dish and Comcast,Direct Tv is far superior to them.Only disappointment is that ?

November 1st possibly losing all the Fox related sports,etc.and I love my sports channels.

Fultondale, Alabama, United States #74738

Did you file a complain Greg? I have Direct TV and everything is okay.

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