I'm just trying to cancel my service after 5 years of service. We owe them nothing; however, they won't cancel our service and continue billing us.
We have only called them on three different occasions and each time they tell us they will do so; but, then we get another charge from them. If you have it taken out of your VISA on a monthly basis, you can't cancel it unless you go into "dispute" through your bank. What a hassle!
I will never go back to Direct TV!!! I have new service through Dish Network and have been satisfied.