Not resolved

In December of 2010 I had a past due bill of 335 with direct Tv. InJanuary I asked for a payment plan to resolve the debt.

I could not get through to talk to anyone, so I e mailed. The response I got was about getting my service cut back on I was interested only in paying the bill no comment was made on that. So I sent in good faith a 100 payment. Shortly after the payment Drirect TV took 435.

out of my account saying they had the right to do so. I did not mind the 235 that I owed them but they took an additional 175 for the converter. I returned the converter on March 11,2011 and was told that my money would be refunded as soon as they verified that the converter was in working order. I have been given several dates and still no funds.

So I had my atty write a letter.

Still no fund and they moved the date back to May. How can I fight this.

Review about: Directv Tv Service.

Monetary Loss: $175.

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