I ordered direct tv. waited 5 days days for my installation and when the guy arrived he pulled out his meter to read where he should put the dish.
There was one tree in the way and told me he could not install it on the ground or on the side of the house. He then got his ladder went on the lower roof and said he could not install it. He also told me he was not allowed to get off the ladder due to OHSHA rules. The surrounding houses had direct tv with twice as many trees surrounding their houses.
This guy was lazy and had no idea what he was doing. I will spend an extra 30 dollars for TIME WARNER DIGITAL CABLE. Thanks for nothing direct tv you should hire better people. with a little more effort he could have installed my service.
I now have to wait 5 days to get my payment put back into my account. Why wouldnt the customer service department ask about objects on the property before taking the payment?
Product or Service Mentioned: Directv Tv Service.
Monetary Loss: $40.