We signed up with direct tv and got bundled without being asked with windstream. had to change our phone number of 22 years.

now they are going up so much on our bill, i callled today and new customers get lower rates than loyal customers, i was told nothing could be done and if we switched services we could not come back to direct for 2 years. we live on a fixed income as my husband had a stroke and we cannot afford a higher bill but they do not care, i even told the rep i would change to dish network and that did not make a difference

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