I was at work an when I got home @ midnight I get ready to watch my shows I had recorded and WTF half a show then Music I then go to other Channels my son informs me we have lost 25 freaking channels Direct and Viacom better make it work I have been with u for over 8yr MAKE IT HAPPEN IF YOU WON'T TO KEEP LOYAL CUSTOMERS AS MY SELF I feel we are already being over charged you charge us for the Dvr Bo's and regular ones then subtract them and add them back what is that about Give us back our Channels

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