I signed up for 18 month contract with Directv and have been extremely unsatisfied ever since.
First of all, the installer spent more time talking on his cell phone and smoking cigarettes than actually working. He left cigarette butts and pieces of cable and fittings strewn about my yard.
My second issue is that I was told I did not need a phone line for their service. Turns out that in order to use pay per view and other functions, I did need a phone line, so I have never been able to use that.
Third, after my 18 months were up, our dish got moved by roofers doing work on our house. Directv told me it would be $50 for them to come realign it, so I told them nevermind, cancel the account. The representative I spoke to however, talked me in to putting my account on hold for six months just in case. He said there was no charge for it, but I had to make a payment that day (which ended up being an over payment so I now have a $55 dollar credit with them).
Finally, after four months, I decided to go ahead and cancel. This time when I called they told me that I could not cancel because I had a 2 year contract. There is no written contract, mind you. They said that it's an oral agreement. What a bunch of balogna! This company is unscrupulous and just plain greedy.
Directv has absolutely no moral standards and
Product or Service Mentioned: Directv Tv Service.