Direct tv advertises that they provide all local channels at no extra cost. In other words, they are obligated to provide these channels, and failure to do so is a breach of contract.
We are not getting cbs today because of a dispute between WHIO and direct tv. This is wrong. At the very least, direct tv should have offered NFL sunday ticket so that I could watch the Denver Broncos play. As it is, I could not get get a helpful customer service rep to discuss this with.
Sorry direct tv, but I'm ready to go back to cable. You've violated our contract and your customer service sucks!
Product or Service Mentioned: Directv Tv Package.
Reason of review: Problem with delivery.
Preferred solution: Full refund.