I lost my job last July. got down to 20 hrs a week and couldnt even pay my mortgage.
I called direct tv at the time to ask if they would work with me on my bill and make payments but they woudltn budge at all. terrible terrible customer service, the reps dont give a *** about you or your situation. well I just couldnt pay them so they then added a 240 early termination fee and also charged me over 400 for the equipment. I have tried to return the equipemtn but they wont take it back.
they want payment in full, no partial payments.
a bunch of _ *$@#$ crooks who have no clue what is going on in the economy and are not willing to work with anyone who has a financial hardship and wants to pay their bill but are unable to pay the full amount in 1 month. STAY AWAy from this company.
Review about: Directv Tv Service.
Monetary Loss: $787.