I decided to cancel my service because all those channels and nothing is on and it's a bit pricey. I call to cancel and the rep says to cancel your service it's going to be a $110.00 fee, I said for what, she says it's for the equipment you got last year.
The equipment was a FREE upgrade of the little genies.
Don't call me with a free upgrade and not give me the fine print when you set up the service. I couldn't believe what she was telling me, then proceeds to say, we can help with discounts, no ma'am, cut the *** service......signed a very pissed consumer that I have been with for many years
Product or Service Mentioned: Directv Tv Service.
Reason of review: Cancellation fee for free upgrade.
Preferred solution: Price reduction.