Not resolved

I decided to cancel my service because all those channels and nothing is on and it's a bit pricey.I call to cancel and the rep says to cancel your service it's going to be a $110.00 fee, I said for what, she says it's for the equipment you got last year.

The equipment was a FREE upgrade of the little genies.

Don't call me with a free upgrade and not give me the fine print when you set up the service.I couldn't believe what she was telling me, then proceeds to say, we can help with discounts, no ma'am, cut the *** service......signed a very pissed consumer that I have been with for many years

Review about: Directv Tv Service.

Reason of review: Cancellation fee for free upgrade.

Preferred solution: Price reduction.


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