Albany, New York

I had an appointment for a receiver installation between 8 and 12 in the morning. At 12, when no one had shown up, called, or notified me in any way, I called them.

The women at direct tv said to me, "oh I'm sorry, but your appointment has been cancelled today". They cancelled, not me, and when I asked for the reason no one was able to give me one; there was no reason written on my account.

What makes it even worse, is that they didn't reschedule me until an entire month later. Let's hope they show this time.

Product or Service Mentioned: Directv Installation.

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