Directv - Direct TV cancelled programming and offered no help
After the cancelling of Viacom programming, direct TV was slow and pathetic on handling this situation.
Poor Management and poor leadership are evident.I am moving away from DTV when my contract is up or when they release me of that obligation.
Customer since 1999 paying over $100 per month without any movie channels. Even when the programming returns, they are gone. How they stood behind their customer agreement saying they are not in breech of their contract with me and offered a $5.00 per month credit. What a joke.
The DVR's are slow to respond and DTV will not admit their service is declining in quality.
Call customer retention at DTV and voice your complaint.I am filing with the BBB as well.
Review about: Directv Tv Service.