Directv - DIRECT TV CHARGED A HANDLING FEE FOR THEIR REPLACEMENT RECIEVER
My TV would not come on last Friday when I came home.Called DIRECT TV, was given to technical support.
The person explained how to diagnois the problem. Still no picture, He said he was sending a new HDDVR out to me. I did recieve it when they said I would, installed it, and now I have TV again. Today I recieved a 19.95 bill from them for shipping which I was never told about.
Needless to say this is unacceptable and will be looking for a new company.I spoke to a man that could not communicate English that well, then I spoke to a female Kelly who would do nothing for me either.
Review about: Directv Technical Support.