Direct tv customer service is a joke. Try to buy from a company and what you get is an 8 hour telephone call that produced nothing.

Lost my 20 bucks for their access card that expired before I could get back to town to activate it.

Their tech service guy stated that I had to start from the beginning to BUY their service. What did I do--Hung up the phone--called a local business man that sells and services Dish Network and made an appointment with him to install their system into my motorcoach so I can travel the USA and still have TV service!!

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