My service was fairly decent for the 4 1/2 of the 6 months I have had it, until I started getting a error message saying that my satellite receiver was scanning for a better signal.I called Direct TV and they said the could send out a technician for $29.99 to fix the problem.
Hmmmm... I was thinking I have to pay a technician to fix a problem that I did not cause. I asked to speak to a supervisor and after spending additional time arguing with the representative I was connected to a supervisor. I asked the supervisor why I was being charged to have my service fixed when it was not my fault and I could not get a straight answer.
So I said its not fair to charge me $29.99 and she corrected me and told me it was a $49.95 dollar one time service charge or I could pay 5.95 a month for insurance. So now I know im done with direct tv and want out. Well apparently I have a two year contract and am told that I have to pay 380.00 dollars to cancel the service im not getting because of equipment problems. I even asked the woman if she thought that it was fair to be charged to have someone come out and fix the equipment.
She still would not give me a "direct" answer.
If you sign up and are unsatisfied with Direct T.V they charge $20.00 dollars a month for the service you don't use out of the 2 year contract.I think there should be a law that protects consumers when your forced to pay for faulty service.
Review about: Directv Receiver.
Monetary Loss: $400.