Directv - Direct TV dishonest with cancellations
WE cancelled our direct tv and verizon bundle due to a better deal with another company.We were outside of our two yrs service agreement.
We paid verizon our last bill and our account was at $0. Direct TV also said our account was at $0. IN July we a $60 credit check come to us from Direct Tv. Oddly IN September they billed us $209.
OUt of the blue. WE disputed it and in just 15 days of us not paying the bill they turned us over to an outside collection agency. When we called to ask what the charges were for we could never get an answer. On the phone for over an hour at times until we finally were forced to double pay or have bad credit.
Very dishonest company with employees who can give no answers.
BEWARE of bundle packages with them.They are only after the $$$$$$!!!!!
Monetary Loss: $209.