We signed up with Direct tv on Dec 21 and in the first month have had nothing but problems. The installation was so bad that we have lost service 5 times and it will take a week before we can get a service person out here to fix their install problems.
I have been on the phone with them and although they are always polite they can't help you. The worst thing is that when I said I wanted to cancel they want a 200 cancel fee for their poor service! What a racket! They sell specials but bill you wrong and then say you'll receive a credit after 2 or 3 months.
I'm stuck with a 2 yr contract and then I'll go back to Dish Network. I had them for 15 years and never had problems.