My current bill is $110 for basic HD DVR service on 2 TV's. I called to request a promotional discount as I was considering canceling my account.
After 8 years as a customer they refused to lower my bill. I have 11 months left on the contract but I am canceling my service. I e-mailed the corporate office and they still would not offer a single discount to keep me as a customer. They do not care if you are under contract, they will do nothing for you!
I made the mistake of agreeing to a 2 year contract after an equipment upgrade. It would be much cheaper to pay the cancellation fee and sign with a new company.
Product or Service Mentioned: Directv Tv Service.