I was a Direct TV Customer for over 6 years. Having issues with the receivers they sent me, they sent me a leased machine.
What I did not know at the time and never agreed to was that when they sent me the leased machine, they also put me in a two year contract. About a month or two getting the new machine, I cancelled my service because I was still having machine issues. About a month later I get a $300+ charge to my bank account. I ask why they changed me and it was for a early cancellation fee on my contract.
I said I never signed a new contract and that I had been a customer since 2002 and should not have a contract. I challenged them to show me where I verbally or signed a new contract.
They just said they would not refund me my money.
I am hitting all the complaint boards and BBB and considering spending the money on a small claims suit.
Product or Service Mentioned: Directv Tv Service.
Monetary Loss: $320.