Switched from cable to Direct TV in December 2007. Ad states free DVD player and 1yr free protection plan along with some free premioum channels for 3 months and HDDVR receiver.
Sent in all necessary paper work, Multiple phone calls abouit free dvd player. They first denied that there ever was such a program. Then someone told me that yes it was coming in a couple of weeks. Never did get the player but after multiple phone calls got a credit.
Now it seems they are giving me the same runaround with regard to the 1 year free protectinplan. First individual I spoke with said they never had such a program. I'm convinced they they give you the run around hoping you eventually will give up. Might just be the worst company I have ever dealt with.
They lie constantly. I cannot be the only one out there that has had this experience with Direct TV.
My next contact is MN state attorney generals office.
Review about: Directv Tv Service.
Monetary Loss: $200.