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On 6/13 I contacted Direct TV about obtaining service, I spoke to a

representative and was told if I am not satisfied I have 30 days to cancel so

with that I went ahead and give him my C C information, I also informed him that

i am only useing that card for that one time payment, in return he asured me

that the card will not be keep on file. He asked me what kind of TV I have I

told him I have HD TV's .On or about 6/15 a technician came and install a Direct

TV box, I was not at home that day so was unable to give approveal or any

authorization of service. When i returned home from work i noticed that they

sent the wrong equipment. I was given a regular box and not an HD box even

though i inform them that i have HD TV's. They sent me the wrong box. I was

told that i will have to pay $199.00 plus tax for an HD box. As a result of this

i became very upset. Why was I not told that before? Had i known that up front

i would not have obtained the service of Direct TV. At his point i requested my

service be cancelled. I was told i had to pay a cancellation fee of 450.00

keep in mind I sighned no authorization for service also Direct TV breached the

agreement by giving me the wrong box. I contacted Direct TV on 6/20 to resolve

the problum i was given the run around.I called on 7/12 spoke to two

representative names Jane & Triston explaining my situation there only responce

was i have to pay the cancelation fee of 450.00. If not paid in 20 days it ill

be sent to collections.

Review about: Directv Tv Service.

Monetary Loss: $450.

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