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I called Direct TV Customer Service on January 12,2011 because my picture is either frozen or no picture at all.I have to reset the receiver 7 to 8 times a day.

The Technician lead me through 30 minutes of troubleshooting and told me not to call back for that reason, she had posted the comments on my account. I called again on February 10 and had to go back through troubleshooting once again.I told them that I never received a new HD receiver from the beginning and

need a new HD Receiver.

I am leasing their equpment and was told If they sent a technician to my house it would be a cost.I feel this is unfair for me to pay to fix or replace their equipment.They take my money every month, where is my service?

Review about: Directv Receiver.

Monetary Loss: $91.

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Anonymous
#451061

We pay a monthly fee to cover any problems which occur in a DirecTV receiver system.They own the equipment, we just lease it on a monthly basis.

If a receiver breaks down however and we have to call a tech, they charge another fee to replace the receiver, and of course they extend your contract for another 24 months!

This is the most crooked company I ever delt with.I'm going to report them to the SCC, and FTC for whatever good that will do.

Anonymous
#248403

The sad thing is if you do get another receiver,your contract will be extended for another 2 yrs.

Anonymous
#247707

:p I agree 100% In fact, if there was any other service, I would use it instead.DirecTV's service, signal, etc.

is terrible!

I WOULD NEVER RECOMMEND DIRECTV!People, BE WARE of them!

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