Cold Spring, Minnesota
Not resolved
1 comment

My husband & I ordered bundled services through Direct TV yesterday (1/23/11). We have spent hours on the phone & were told that Qwest phone service is not offered in our area.

They were fast with taking money out of our account. Today we were transferred 9 times to different people before we found a supervisor who could cancel our order. No one there knows the entire story & you have to share your story with each person you are transferred to.

I have never experienced such horrible customer service in my life. I would not subscribe to Direct TV if my life depended on it!!!!

Review about: Directv Account.

Monetary Loss: $25.

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Stay away from Direct TV. They have horrible customer service.

BEWARE of those great package deals for new customers. They draw you in, then they *** with outrageous fees. When my contract is up, I am going to cable!

Direct TV customer service is horrible! They do not appreciate their customers.....believe me.

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