Directv - Direct TV Installation Appointments - 'Missed' First-Time Consumer Expectations! - What Actually Happens Next?
I ordered my first Direct TV services over the web recently and agreed upon a 'web site' accepted installation appointment schedule. The reality, is that I now want to entirely 'cease and desist "any and all" association with this Direct TV service, especiallyafter my initial customer service contact (and I'm not yet a viable service delivery customer)!!!
As a "Consumer", I reserve the 'right to walk' and will certainly inquire about my basic requirements and expectations (once), however I will silently reject these imposed service support limitations and 'move on' to another vendor solution at my discretion. Within a 0-100% scale, I rate my personal and initial experience with Direct TV within the very low single digit level (and may include their executive board members within this Response).
A 'business relationship' that will never, ever happen... Regards, A "Non-Perspective" Customer...
Product or Service Mentioned: Directv Customer Care.
Reason of review: Poor customer service.