Not resolved

i wanted to do a simple service upgrade to my already expensive wife was on the phone for an hour and a half went through everything and would not let her complete upgrade because her name was not on problem i call to do upgrade i get a rep who has no idea what is going on get put on hold after getting everything set for45 minutes.give up try again get all set for install between 12 and 4 4:30 rolls around no show from installer i call directv and they said i called at1:00 and cancelled i never called. turns out installer wanted afternoon off and cancelled for me. whole day wasted!!!

Review about: Directv Tv Service.

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