My Mother, age 72, was recently diagnosed with stage 4 terminal cancer and hospitalized. We have to move her out of her home and into an end of life care facility.
I call Direct TV to cancel her contract and they not only would not cancel the contract they tried to upsell me and have Direct TV installed in my house. I asked for the supervisor and asked her if she had the authority to cancel the contract and she said she did but it was not Direct TV's policy.
I asked her what proof I could provide to her that I was telling the truth and not just trying to get out of a contract and she said the only thing she would accept would be a death certificate. I will NEVER get Direct TV and will STRONGLY suggest to everyone I know not to do business with this heartless company.
Review about: Directv Tv Service.