I subscribed to Direct TV after years of service with Verizon Fios (which by the way is awesome compared to DTV). Any at the time I signed up online and talked with a sales rep, I explained exactly what I wanted.
The ability to use ON DEMAND. Once I got installed, I called DTV regarding on demand, then did I learn that it requires internet connection which they don't provide, and get this, the satellite box that I purchased was not compatible with on demand feature. So why the *** did the rep issue me the wrong box, additionally they wanted me to pay $200 for the right box. I wish the *** I would, and was not willing to spread it out over the next few bills.
AFTER 2 months I couldn't take anymore I cancelled my service to then find out I was under a 2 year contract and would owe cancellation fees. a few weeks later $700 was deducted from my bank account unauthorized by DTV that really pissed me off.
Who in the *** do they think they are. STRAIGHT TRASH!!!!
Reason of review: Not as described/ advertised.