Directv - Direct TV lies lies lies, does not honor final promised promotional deals!!!
DIRECT TV DO NOT HONOR THEIR PROMISE !!!DO NOT FALL FOR TRAP FOR PROMOTIONS, DEALS, ESPECIALLY FROM LOYALY DEPARTMENTS, EVEN IF THEY CALL YOU TO OFFER DEALS.
LIES!!LIES ! LIES!!!! We were going to stop Direct TV, due to high price, the unnecessary expense. Then We got a call from loyalty Dept, asking us to reconsider with promos and such.
That was mid Nov 2016. What did DTV LOYALTY Departement Rep promised? 1). 1 yr promotion deal !!!!!
Wow!!!! 1yr Deal we were promised As follows 1). First 2months to be $15.99 plus tax per month.(Dec&January,2017). What was the acctual bill we recieved for those 2 months???
:$ 50 extra /more for each month. (Did not keep the promise, Lies lies lies). 2) but from Feb2017-Nov 2017 bill to be $35.99 ea month. 3) $200 Gift Card for staying with DTV will be maile to us after we kept the subscription for 2 mo..
( rcvd in mid Janusary, nice!!!' )but Pls read below further regarding this. 4) Plus Free 3 movie chanels 3mo,( Dec 2016,Jan& Feb 2017 ). I asked the DTV Rep, "Will need to call back to stop it when 3mos up, to prevent auto renew & be charged? .
DTV Rep answer: No need to call to stop , it will auto stop. Well!!! Not only Direct TV Auto Renewed it,but start Billing me with added fee for movie channels. $ 50.00 more.
We called , complained, After numerous calls, we are told each time by Ea Rep( loyalty dept). : The promotion We were promised ended in Dec2016' cannot be used for 2017. Oh really???? .
Each Loyalty Department Rep , plus call we got back from DTV loyalty Department Told us DTV Cannot honor Feb-Nov 2017 monthly $35.99plus tax promotion anymore. Direct TV will also email you to confirm order for you to confrim with out showing / itemizing what your order is your are comfirmkng for. Soooo we concluded that DTV does not keep their promises for promotions. Do not fall for the trap.
Oh by the way, the GIFT CARD Direct TV mailed to us as a resigning bonus??? They got it all back by over charging us for 2 solid months. Was not worth it at all!!!!!!., Dont FALL FOR DIRECT TV OFFERS, NEITHER CENTURY LINK& DirectvTV offers. ( those 2companies combined deals will get you, and niether company will stand up for you when you need them.
NOT WORTH IT !!! Run away from it like a plague!!!!! Theyll take all your monthly spending money, living expenses you need & want to have . BIG MONEY!!!!
NOt worth it!!!SA, in Eden Prairie, MN
Review about: Directv Deal.
Reason of review: Pricing issue.
Preferred solution: Price reduction.