Tunis, Tunis
1 comment

I am on my third Direct TV Receiver.The first I got with the system.

I purchased a HD receiver that I found out from Direct TV had faulty Software but they sold them anyway. Now I am on a new one and the volume keeps going out and I have to re-boot several times per day. This problem did not start until I saw a pop-up on my tv that said Direct TV had updated my software. It is a rip off that each time you buy a new receiver they put you under a new contract.

If they made or caused to be made better quality products you would not have to purchase new receivers all of the time. When I got my most recent new receiver they make me have a new 2 year contract but they will only warranty the receiver for 90 days.If you are making a person have a contract for 2 years they should make the warranty for quality and performance for 2 years.

I agree you can not ask for warranty if it is struck by lightening or a flood or you get drunk and pour johnny walker down it, but it should be covered as long as they make you have a contract for normal use and it just goes out.

Review about: Directv Receiver.

Had an Experience with Directv?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#29390

We feel your pain!!

1) We have had Audio Video matchups that make the Godzilla movies seem like they are in sync.

2) We have had 'false positive' recordings. (that's when you ask it to record,...it shows up on the LIST of recorded items,...but when you go to play it...it is not there....just a blank screen plays)

3) We have had severe garbled pixel content

4) We have

Oh....LIVE TV works great....so it can't be the signal!!

11 months: 6 HD DVRs; 4 or 5 service calls....and I STILL am not able to record anything (until the holy grail of software upgrades gets here)

Just another case of big business rolling out crapola that they KNOW is not ready for prime time...but they won't get their bonus check if it doesn't roll out. Sure wish execs got bonuses based upon Quality. Don't they know they could reduce their tech time, if they just waited and provided a product when it was ready? It's all about the bonus check!!

You May Also Like

Directv - Equipment over charged Directv "On September 29, 2016, at about 2:30 pm I took a ( Pre-labeled box with two genies that i had cancelled) to the Post office. They processed it, and said..." Read more DIRECTV SUCKS SINCE ATT ACQUISITION Directv "I have had nothing but one problem after another since ATT bought them. Their bills are unpredictable. Need to leave auto-pay to get a hold of what they are doing..." Read more DirecTV does not care about the customer, period. Will never do business again. Directv "For the record I am professional whom runs a business that starts and finishes with customer service. Additionally, I usually let experiences in my personal life that pertain to poor..." Read more DIRECTV - Not Providing Credit Promised on Wireless Genie Mini, agreed upon as a convience to installers. Directv "On 03/17/17 we signed up for DirecTV, on 03/24/17 the installers came to setup the system, was based on a promotion of receiving a $150 prepaid card. The main (upstairs)..." Read more NEW AOL changed file access permissions and default programs Aol "When I click on a link in outlook, I get this message: "Your organization policies are preventing us from completing for you. Contact your help desk." I don't have a..." Read more Merchant Bankcard Customer Care - On Hold for over 2hrs Merchant Bankcard Customer Care "Our business has been using Merchant Bankcard services for years and we receive monthly Merch Bank Billing charges. After a dramatic slow down in business (-90%), we continue to receive..." Read more H20 Wireless - Couldn't active the new sim cards that i purchased H20 Wireless "I purchased to sims as multi-line plan and wanted to transfer my existing numbers from att. I called 3 times to customer service and provided all the details and i..." Read more Red Wing Shoes - Steel toe shoes come apart the first day Red Wing Shoes "I bought a brand new pair of steel toes shoes for my son . because i wore red wing boots for 30 years while working for ga . power co.the..." Read more