Springhill, Louisiana
1 comment

I asked 2 Direct TV reps before purchasing about their replacement policy, I was re-assured EVERYTHING would be BRAND NEW. I signed up, one receiver worked, one didn't.

They sent a replacement...3 Years old and obvious signs of useage. When I called a rep I was told...Thats our policy, Does it work? I said yes...for now...! I called again several days later and acted like I was gonna buy, from 3 different reps, I asked how warranty works, was told "we'll replace with BRAND NEW Equipment"!!

Sounds like Fraud to me. Does it work?, Does it work?...condescending ***

Product or Service Mentioned: Directv Replacement.

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Yep back when before they branded all eq DIRECTV and you were getting RCA and samsung you did get new eq from RCA or Samsung. Now thats its all a lease you have to put up with this.