When I signed up I was told it was for 12 months , and I was promised a free dvd player. I filled out all there online paper work, 11 months later I,m told my contract is for 18 months, I was never told this in the beggining.

I'm still waiting for my Dvd player, only to be told that I did not fill the paper work out by a certain deadline which I knew nothing about. I received a letter from the customer service department telling me I would not be getting the DVD player.

I need help...

Review about: Directv Tv Service.

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