In short, we had Direct TV for 6 years with no problems. We cancelled and returned the reciever and paid our final bill.
SHortly later we recieved a bill for unseen and unpaid for films. We called costumer service and requested roof of the films. They first promised to provide the proof but weeks later we recieved only another bill. Then we called customer service again, and were told we could not be mailed the proof we requested.
THe customer service was obnoxious and then we recieved a notice of collection and the collection agency was even worse over the phone.
We paid the bill to avoid credit problems but we wish to pursue a complaint with the FCC and BBB and join a class action suit.
ANy suggestions and any sign of hope that we can get our money back and destroy this company ?
Review about: Directv Tv Service.
Monetary Loss: $45.