Directv - Direct Tv's invisible contracts
Signed up for Direct TV in June 2008. My impression was that i was for a contract for 12 months, well i was told today but a customer service rep that it was an agreement for 18 months.. odd.
Ok, so i said well, we'll keep everything the same until December which is when the 18 months run,then i asked for a copy of the agreement because i really though it was 12 months and wanted it to reference so i don't "forget" again.
Rep's reply was to go online and i'll find a copy. So obediently i logged on and found the only reference per the below
Programming Agreements 24 months of service for at least $29.99/month You agree to pay for 24 consecutive months of a $29.99/month or greater programming package.
So now the irritation begins to creep up, i certainly did not sign up for 2 years AND i was just told 18 months. Called back, long story short requested for the agreement in writing as apparently the above only applys to HD receivers, mine was standard, but "where does it say that?" "may i please have a copy?" i was first told they don't have it to send me in writing, nothing like that to get the blood boiling. Finally i was told that a copy will be sent to me i will receive it in 3-4 days. Today is April 8th 2009. i will be back to let you know what happens.
Review about: Directv Tv Service.