I originally signed up with DirectTV ofter horrible service with Comcast.My Comcast serviceman actually told me to go to DirectTV.
I took his advice and signed up. I did the Verizon Triple Play and received a whole bunch of Premium channels and a couple of receivers and DVR free. They told me that I had all of these free channels for a few months. They also told me that I would receive the NFL Ticket as well.
No offense to football fans but I told them that I would never need that service and requested to cancel immediately. They told me that I had to wait until the end of the promotion period to cancel the services. So when I called to cancel after my promotional period had ended they offered me an additional 3 months of a premium channel (HBO/Cinemax I think). I foolishly accepted and they continued the NFL Sunday Ticket.
So, I cancelled the premium channel after the promotion period and thought that was that. After reviewing the next couple of bills and noticed that they were correct I just paid my bill like normal. Well shame on me, I did not notice that they started charging me for NFL Sunday Ticket again. I just got off the phone with those smart-A@#es and they said that I made an agreement and I had to abide by it.
I told them that I never authorized NFL Sunday Ticket and they said that I did when I accepted "HBO" and that I never officially cancelled NFL Sunday Ticket. Anyway they made an offer that they would credit me 3 months and remove me from further billing or I could pay the full amount and the cancellation fee of $200 if I didn't like it. I must admit that my service is way better than Comcast but I think both of their customer service departments suck. So if you learn anything from this b%$tch session.
Please be aware that there is nothing that these companys will give you for free and there is alway a motive.If you let your guard down, they will find a way to burn you.