I have been a Direct TV customer since 2006. IN April of 08 we decided 2 get new DVR boxes because A, we liked the feature and B one of our old boxes kept freezing.
We decided to Cancel this month because we are having some financial problems. When we called DTV they told us that when we signed the Work Order for the boxes being installed that automatically signed us up for another 2 years. We were NEVER told of this. The agents at DTV were rude and not even willing to work with us.
We have filed a complaint with the BBB and I feel everyone else who has had this problem should also. They can not continue to get away with this.
Especially since they are now trying to charge us 380 to cancel.
Review about: Directv Tv Service.
Monetary Loss: $380.