Doon, Iowa
Not resolved

Direct TV screwed me.

I was getting a broken signal and no picture at all.

I called Direct TV and they sent out a team of two people to check my equipment which I owned. They said I should have an upgrade that was FREE.

They had me request authorization by phone; while, they were there.

The woman said the upgrade was FREE.

Upgrade was done and I purchased equipment protection insurance and got HD


When I got my bill, I was shocked.

They replaced my Direct TV purchased equipment and had installed leased equipment which I have to pay a fee on each month.

I tried to cancel and was told I could not; my system would be shut off and I would not get service on three of my four home receivers.

FREE ? Direct TV lied.

Review about: Directv Tv Service.


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