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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

My experience with Direct TV. One week after they installed it.

I get a bill for the month. Jacked up price. 4hrs on the phone with the worse customer service in the world. Removed the extra cost.

After the first month they didn't send the 100$ gift card. On the phone for hours with the worst customer service. Promised it was coming. Also removed the extra cost again.

3rd month. No gift card, extra fees. You have to call them every month.

It's so bad, but I'm not going to stop Until I can get out of the contract. Worst mistake I've ever made.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Poor customer service.

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Check with your local cable co some will buy out your contract