They also charge me me 5,99 for the protection plan. I'm with you 100% on the Law Suite.
Someone has to do something about this crooks. I also agree with avoid talking to them on the PHONE, they denied everything they told you. email them ONLY. Anything they promise ask them to confirm by email.SCAM-Direct TV .
DO NOT give you checking account, or credit cards. Use a PREPAID CARD ONLY trust me on this. They clean your account, they charge for extras programming and upgrades they can you. Insist to communicate by email ONLY and keep everything on file.
I agree a lawsuit is over due.
Review about: Directv Account.
Monetary Loss: $396.