I am trying to clear a debt with DTV. Cant speak to a rep w/o paying the debt, wth.?
They are ruining my credit and took $640 out of my account without my authorizing it. My first hook up only amounted to the guy hitting a switch, there was already a dish there and the place had been wired for DTV. WHY would they charge so much? NOW I am trying to clear the debt after returning the boxes, my bill went from $293 to $428 and the payment is not even due...Now that this has caused me numerous problems , they have reported me to the credit bureau.
I have tried to cancel it but figured it would be cheaper to keep the service until the contract expires. What gives them the right to charge whatever amount they want to. I have had to change my bank account and credit card to keep them from getting any more of my hard earned money. Even though I am trying to make an effort at paying, now the automated teller will not put me on with a real person UNTIL I make a payment.
They can forget getting any more business from me. I will warn everyone I know, to NOT do business with DTV, wish I never had!
Product or Service Mentioned: Directv Tv Service.