Mcfarland, Wisconsin
Not resolved
3 comments

The other day my direct tv box refused to work. I got the manual out and it said to restart the box.

So I did and the box shut off but refused to turn back on. After messing with it for awhile I could not get it to work so I called customer support. I told them my problem and they told me they could get a tech to come and fix it for $49.95. Let's think about that for a second, I subscribe to their service, pay a ridiculous amount for a cable box which malfunctions and they charge me to get it fixed??

Needless to say I was a bit upset so I told the customer service operator how ridiculous that was and he became extremely defensive and rude saying how I was accusing Direct Tv of incompetence.

He eventually straight up hung up on me. Very classy Direct Tv, very classy.

Product or Service Mentioned: Directv Tv Service.

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Anonymous
#105451

BETTY I,AM WATTING TO HEAR ABOUT YOUR REPORT TO DIRECT TV. WHAT,S WRONG CAT GOT YOUR TONGUE.WELL BATTY I BE READING THE COMMENT,S AND IF I SEE YOUR POSTING I WILL REPILE TO IT DUMMIE BATTY BETTY CHECK THE SPELLING TELL KENNY I SAID HI THE COMPANY MAN.HAVE A GREAT DAY BATTY

Anonymous
#105426

BETTY HERE WE GO AGAIN . JUST WHAY,S WRONG WITH YOU..HAS THAT 60 UPGRADE STOP WORKING FOR YOU.

IF IT HAS THAT,S A PROBLEM ,THAT YOU HAVE WITH DIRECT TV TELL THEM YOUR UPGRADE FOR THE 0,S NOT WORKING. THIS IS KNOWN AS A CONSUMMER REPORT.AND THEN AND ONLY THEN WILL YOU AND I HAVE SOMETHING IN COMMMOM.BUT RIGHT NOW HERE,S A LITLE JOB FOR YOU DO DO I MISS SPELL WORDS FINE THEM .BATTY I MEANHATTY OH IMEAN WACKLY HA--- TELL KENNY I SAID HI THE COMPANY MAN..YOU DUMMIE BATTY SPELL DESER TWO HUG CUP OR YOU DON,T GET IT BATTY BETTY DUMMIE------------GO PLAY A GAME RELAX

Anonymous
#104970

you customers deserve to be hung up on you just dont get it!!!!!!