I had Direct TV service for about 11/2 to 2 years. I paid my bill all the time, only occasionally being even a little late.
I had some pay per view services I chose. Each time I did a pay per view it gave me a notice on the tv itself that it was billing my account.
When I halted the service, after a few months, I got a huge bill, in excess of #350, for "Pay per view charges on my receiver card." Incidentally, I made sure they got their receiver back; silly me!!
Anyway, I could never contact a representative that would even help me out to verify the charges. After a couple months of going round and round, just trying to verify the charges, they sent me to collection. Their collection company is just rude and of course won't even try to verify if this is a correct charge, which is all I want to find out.
I have finally turned the matter over to my lawyer, as I am not simply paying charges that their own equipment said were billed at the time, and they will not even verifiy the charges with me; only demanding the funds, and then sending me to collection when I did not roll over and pay.
They act like pirates and their business model is completely reprehensible.
Do NOT ever do business of any sort with Direct TV!!
Product or Service Mentioned: Directv Tv Service.