Not resolved

My daughter called Direct TV to inquire about NFL Sunday Ticket. We decided not to get it because it was too much money.

The next day the money was taken out of my account because they had my credit card number from a recent upgrade we had done. They informed me that it would be 30 days before they gave my money back. They could take it in one minute but they can't put it back. Finally someone said they could refund it in 10 days but it has already been more than that and I don't have my money.

They basically stole my money. There is no customer service-no one cared that they stole my money and overdrew my account.

Review about: Directv Tv Service.

Monetary Loss: $196.

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