Direct TV is NOT customer friendly. Signed up and never got equipment or phone calls three times over a19 day time frame. Lost 2 work days, 1 day off, all wasted waiting for some one to show up. Customer service sups. e-mailed Corporate, I e-mailed corp. and still no response. Just canceled my order.
I suggest you do some homework and ask around in your area, if there are any problems.
After not even getting any reply from the corporate customer support team, I quit!!
VERY BAD CUSTOMER SERVICE AVOID AT ALL COST
I am looking into DISH Network now.