Millville, New Jersey

Called direct tv for installation of service they said

I was approved, at time of confirmation I got hung up on. I called to continue process could not get in touch with same rep was told credit check had to be run again and I

no longer approved for no deposit now I needed 200.00 deposit.

my husband tried and same thing happened to him. I asked to speak to supervisor and no supervisor was around to help out. Direct tv has sucky people working there and their set upfor taking information down is unprofesional and very unfair. Go with someone els not direct bs

Product or Service Mentioned: Directv Installation.

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I am going thru almost the same thing. I have asked direct Tv to send me a return box and they keep on denying to do so. I explain to them I will not return it because of the problems they are having with the post office,


I'm having the same issue going on close to a year now on five separate occasions. On two occasions they said trash on three occasions there were supposed to send call tags.

I finally got call tag for genie but they said they never received it. After several people they finally said oh it shows coming in but not being received. They actually credited me for the genie but still I have this dinosaur of a DVR that they're supposed to send call tags on but never do. I just received my second bill from a second collection agency and it just goes on and on.

Never throw away anything they tell you to throw away because they will stick it to you you just have to be extremely patient. They should be sued for fraud and hopefully one day that will be


Its kind of ridiculous that DTV offers free Nfl package,all movie channels and dvr for free to NEW CUSTOMERS. But cant offer anything to a 15 year customer who pays his bill on time. Lousy customer service and loyalty service.


if you need help im a dtv sales rep who can get you through with the no me at

@dtv sales rep

Do u still work at dtv


Don't be mad at Directv because you have poor credit. Get your finances in order instead of trying to harm a company