I had to cancel Direct TV to move to another state to live with my son due to serious health and financial difficulties. I understand about the early cancellation fees but was told that when I get the final bill, I need to call and most likely under the circumstances they will work with me or cancel the charges.
I received the bill yesterday evening and was going to call them this morning but went on-line and checked my bank account. The debited my account $375.33 which has left me with nothing to live on. I tried talking to them and asked for a supervisor. Was told he would call me back.
Never received a return call.
Do not believe anything they tell you. I am not sure what I can do but this is just wrong business practices and I will pursue this!
Product or Service Mentioned: Directv Account.