Charlotte, North Carolina
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29 comments

I've been a customer of directTV for nine years. When I could no longer afford direct TV I call them and told them of my financial situation.

I was told that I was under contract with them a another year. I continued to pay even though it put considerable strain on my finances. Jan. 17 was the end of the contract.

I call direct TV and told them that I would like to the end of my contract. They did so and the next three days turned into a nightmare they charged my checking account 88.69 dollars and bill me $432.00 for their box. When I call to tell them that the contract was over they said that I had renewed the contract because they sent me a read placement box because the old one stop working. It in the sometime to straighten out this matter and they finally realize that it was a mistake.

I think these companies are taking advantage of you. Whenever someone says in the future to sign a contract for phone service television service I will go with out television or phone service I will never sign another contract because there are so many in things in it you get taking advantage of hope that direct TV will miss the nine years I was a customer.

Product or Service Mentioned: Directv Tv Service.

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Anonymous
#820155

Direct Tv stole 711.98 from me. I let my ex wife use my card to pay her bill at one time.

She canceled her service due to poor reception and tv always going out. this was in April in May they took the money from my account. As if that was not enough the next day they took 0.76 what . Then they told me I would be refunded.

I called yesterday and they claim our address match. No I live 4 hours away from her.

This company is a big ripoff. I will continue to fight until I am fully refunded.

Anonymous
#760081

we have had a similar issue.

It cause my husbands life insurance to be be cancelled and he has a serious heart condition and he can not reapply for insurance for 3 years. (if we are blessed to have him that long with out another incident)

Heartless Company

NEVER USE DIRECT TV

:(

Anonymous
#586710

Good Question, konklar...I too, wonder why our Attorney Generals continue to let DTV get away with taking advantage of the customer,Oh they will ocassionally have a class action law suit that in no way benefits the customer.DTV gets a slap on the wrist and a fine and they are back to their old tricks the next day. Could it be some one is getting a big kick-back?Another thing is why does Walmart and Sams Club& Best Buy let DTV sell their lies to their customers knowing what kind of company they are?

Unless of course it is for a large fee.

I guess it is true "Money Does Talk"! DirectTV charged my credit card over $900 , I disputed the amount ,the money was returned to my account andI found I had not only DTV to fight but also my Credit Card which was on DTV's side not mine,again Kick-backs!

konklar
#584589

I was in the same position as the original poster Direct TV took $750 from my account. Why isn't the U.S. Attorney General doing something about them

Anonymous
#584375

Direct TV stole my money from my account. I have returned thier boxs and they still took from account with out my premission. I had to close my entire account

Anonymous
#561330

They enrolled me in autobill pay without my permission... then they took out 55 dollars without my permission and its going to take 10 days to get it back it i get it back at all dumb *** oh im so pissed... i called two diffrent times today to get this resolved no such luck never get direct tv ever

Anonymous
#551839

I was a customer with direct tv from 2008 to 2012....tried for a year to get them to combine my tv, internet and phone in one bundle, always got the run around that it wasnt available in my area or that my account wasnt to 0.00 balance,,,,haha news flash my neighbor had thiers in one bundle and i always paid my bill!!!!!!!!! Direct tv is a piece of *** would not recommend them to anyone!!!!

by the way which i did before and never got my $100 for doing so....thats false advertisement!!!! well ended my services with them and they took #531.00 off my debit card....i hope they choke on it!!!!

If anyone from direct tv is reading this come get your *** satelitte dishes off my property its a disgrace to my yard!!!!!!!!! :grin

hollins1
#549398

Something is not right about these post here.Everyone of you are stating DIRECTV took money from your account.$500-$1200.00.It is strange that this happen's everywhere except TEXAS.Don't get me wrong their are a few customer's in TEXAS that has had a problem with DIRECTV,But not as many as else where.When DIRECTV state's return their property in a timely manner.Please learn to do so.Do not go inside the USPS.PEOPLE if you are not aware.The FEDEX DROP OFF BOX.Is located most of the time right in front of the USPS.READ your sticker.WHY?Would you pay the USPS to return something to DIRECTV.People this is an FREE RETURN with the RETURN STICKER.And people wonder what is wrong with the kid's now aday's.If DIRECTV charged you $500-$1200 their is more to this story than meet's the EYE.Nine time's out of TEN you have an bill or two that has not been paid along with the return of the product.I have had DIRECTV for 11 year's now.And i have never once had a problem with DIRECTV.I pay my monthly bill on time.And the few time's i did telephone DIRECTV,I never was spoken to rudely or Had any type of problem with the customer service rep's.They have alway's been very nice and Helpful toward's any question that i might have had.Go back check youself.Maybe you made the mistake.

Anonymous
#549373

Direct TV should not have the right to take money directly out your account without your permission. They took $1000.00 right out my account.

Anonymous
#508455

I ended my contract with direct tv, after about 3 months they have just now taken out more than 500 dollars in my bank account. Not only have i gotten a piece of mail from them saying i owe anything, i have not got a call, or email, nothing!

how can they do this? I did not authorize them to do this and has put me out of all my money!!! I am hoping the bank will put a stop on this....

ugh! :(

Anonymous
#990670
@absolutely livid customer!!!!

Exactly the same thing here. They believe MIGHT makes them RIGHT.

Anonymous
#501397

they continue to be thieves. I got sick and was out of work.

I told them but they don't give a s*it. I wanted to make payment arrangements but the rep could barely speak english and didn't know what he was doing... the "couldn't" do anything... more like wouldn't.

They they charged my account $1000 just after the boxes got here. We live in the country and their service has always sucked. We've had them out here several times and they can't even fix their own *** equipment. I sent $100 when I cancelled for good faith.

ha!

poor staying poor... rich still stealing.

Anonymous
#474232

Direct TV is STEALING everyday from thousands of hard working americans. They fradulently bill people daily, and threaten to shut you off if you do not pay.

$10.00 here $500.00 there, it all adds up. And you wonder how their executives make 7 figures a year??

!! THIEVES !!!!!!!!!

Anonymous
#425167

I didnt even have an account with them. My daughter needed help with her bill a full year ago and I paid it with my bank card.

What a mistake, they charged my account 99.51 today.

The bank says I have to wait for it to clear to dispute it. so wish me luck, the dirty b**tards.

Anonymous
#409797

I have been direct TV for many years. I contacted them to let them know I changed services.

After many questions from them they sent a prepaid envelope to return my csrd. I returned it and a couple days later they took out $35 (pre-autorized so they said).

We are senior citizens on very limited income. Now my bank account balance is so low I can't pay some of my other accounts.

Anonymous
#381815

I too have have had a issue with them we okay'd them to take a 50

dollar payment.. they took 350 our bill wasn't close to that.

They gave me a bunch ad ***. Well guess what? I know have the nys attorney general involved. Everyone on here needs to file with there state attorneys office.

Direct tv will be done for good.. its illegal everyone needs to do this and stop these *** and get your money back.....

Anonymous
#304261

just one more reasons why you need to vote democrat in 2012. These big companies have lost their moral minds.

Taking money from people who can not afford their service after they called them and told them to stop the service. Shame on Directv

Anonymous
#206913

Do not use direct tv. We had an account for over 12years and have struggled to pay the high monthly bills in the past year due to job cutbacks.

They just took over $550 dollars from my bank without permission or notice! They are trying to charge us for a dvr and box, of which we paid for when they hooked up in the first place! They sent us boxes to mail them back but debited our account two days before we got the return boxes in the mail!

Two years ago they debited my bank account for over $1200 dollars for no reason, we had to fight with them to get it back but after a week of having those funds tied up that we needed to use to pay bills!

Direct TV is the worse, they are thieves and low life *** No place should have the ability to just charge a private bank account at will, and for whatever they deem is owed, for any reason, how is it they can get away with it?

never again!

We switched services to a local cable company and are very pleased, much cheaper and better value!

Anonymous
#206912

Do not use direct tv. We had an account for over 12years and have struggled to pay the high monthly bills in the past year due to job cutbacks.

They just took over $550 dollars from my bank without permission or notice! They are trying to charge us for a dvr and box, of which we paid for when they hooked up in the first place! They sent us boxes to mail them back but debited our account two days before we got the return boxes in the mail!

Two years ago they debited my bank account for over $1200 dollars for no reason, we had to fight with them to get it back but after a week of having those funds tied up that we needed to use to pay bills!

Direct TV is the worse, they are thieves and low life *** No place should have the ability to just charge a private bank account at will, and for whatever they deem is owed, for any reason, how is it they can get away with it?

never again!

We switched services to a local cable company and are very pleased, much cheaper and better value!

Anonymous
#200872

this is not a dish network scam..i don't even have dish tv..i have a local cable. and direct tv did the same to me...took out 609 bucks outta my acct without my permission..and they won't let you delete your card on your acct..so im gonna go buy a prepaid visa and put that card on there so when they decide to do that again..they are gonna be the one's ***!

No warning just took the money out and I hadn't even got a bill yet! I got it in the mail the day after they took the money out...