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My account number is #3181867 and I was given an Install date and due to a Direct computer glitch they want to change it.I have a document email showing my install date as Oct27th.

It is bad customer service to inconvience the customer for a Direct TV problem. The CS agents say they are powerless to change the date. I am a member of a nationwide media. It's seems like I am not the only customer who has had problems with their install date being changed.

I need to see if Direct TV is going to rule in favor of the customer instead their computers.Thanks, Sans Tyler,Texas

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Anonymous
#232724

We are having the same problem with Direct TV - first it tood a week to get an install date and then they pushed the date from Wednesday to the following Monday then the following Wednesday. So their Customer Service Promises are worthless

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