My husband sent in a payment by mistake since we had dumped Direct TV and I have a balance of $90 that they have reduced to $60 because everytime I call they charge me and then tell me that it adds 6 weeks to the return. I have been waiting since last August for my refund and still not a dime.
I dumped them because of awful service and now I cannot get my money back. I have only the 1-800 number that is listed because they tell me there is not other phone numbers to call. They will not give me names but a code number.
I ask to speak to a manager and they tell me I cannot speak to anyone else because that is all that can be done.Liars, Liars, Liars. Pissed in GA.
Product or Service Mentioned: Directv Tv Service.