Directv - Direct TV won't admit to mistake and refund money
In February I called to complain about Pay Per View/Adult movie charges on my bill.I requested a complete block, wich means no one in the household can order these services.
DTV did not follow through with placing the block. Four months later the ordering and charges continue. I know who in my household is ordering and why.. I dont need DTV to tell me why it's happening.
I needed DTV to place the retrictive block like they said.
Now they dont want to reimburse me for the charges almost $600.This is DTV oversight not mine.Not right at all