I called customer service this morning asking about the NFL Sunday ticket that was offered for free for new customers. It took your people 75 mins, 3 different people and 1 disconnected phone call to answer this question?!
Come to find out even with my horrible service I have received, local channels I do NOT get in certain rooms of my house, torn carpet during installation and a list of other complaints, I missed getting free NFL Sunday ticket by 2 weeks. Had I signed up 2 weeks later I could have had it. I HATE Direct TV and I hate that there's nothing on but infomercials after midnight. I HATE that I asked 3 different people in my 75 min phone call for a supervisor and NEVER got to speak to one?!
WHAT KIND OF SERVICE IS THAT!!!!!!!!! Nobody should ever be on a call for 75 mins, transferred 3 times and refused a request to speak with a superior.
You need to resolve this issue asap or cut me a better deal then $400 to cancel my service. Your prompt reply is appreciated.
Product or Service Mentioned: Directv Deal.